An existing order
Reply directly to the Shopify confirmation email with your order number. This is the fastest way to keep the purchase and your message together.
Prepare your noteBuilt for colder watersPacific Northwest maritime clothing
TirrenoSailing ClubTirreno support
The right help, without the runaround.
Start with the route that matches your question. For a paid order, include the order number below so the purchase and your message can be reviewed together.
Product or sizing
Check the live options on the product page, then compare the fit notes with a piece you already own before ordering.
Open the fit guideDelivery or a problem
Tracking arrives by email. If a piece is damaged or incorrect, reply to the confirmation with clear photos before sending anything back.
Read order careContact client care
Give us the useful details once.
Your note is stored securely with a reference number so it can be sorted by order, fit, membership, or partnership inquiry. Do not include payment-card details or passwords.
Before you send
Never include payment-card details in a support message. Tirreno will not ask you to send a full card number, password, or checkout code by email.
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