01 · Your order
Order support
For help with an existing order, reply directly to your Shopify order confirmation. Include the order number and the email used at checkout.
Built for colder watersPacific Northwest maritime clothing
TirrenoSailing ClubHere when it matters
Customer care
Every Tirreno piece is produced to order. Use Client Care for order, delivery, fit, product, membership, press, or partnership questions; an order number helps us connect your note to the right purchase.
Contact client care02 · Delivery
Production & shipping
Pieces are produced to order. Shipping cost is shown before checkout is completed, and tracking is sent when the order ships. Production and carrier timelines can vary; the tracking message is the most current delivery record once a parcel is in transit.
03 · After delivery
Changes & returns
If an item arrives damaged, incorrect, or with a production issue, reply to your order confirmation as soon as possible. For any return request, contact us before sending the item back so eligibility and the correct next step can be confirmed. Do not mail a piece to a fulfillment address without written instructions.
A considered process
Made for your order
Producing each piece after purchase helps Tirreno keep the collection focused and avoid unnecessary inventory.